A: Shipping times vary depending on your location and the shipping method selected at checkout. Once your order is processed and shipped, you'll receive a confirmation email with a tracking number so you can monitor your package every step of the way.

A: Because personalized items are made just for you, we unfortunately do not accept returns or exchanges on custom-engraved or made-to-order pieces. However, if your item arrives damaged, incorrect, or with a quality issue, please contact us within 7 days of delivery — we’ll be happy to make it right!